How to order

Registration

After registering on our website, you will be able to track the status of your orders in your Personal Account, save the contents of your basket when leaving the website and keep the record of your orders. You can also change the settings of your email updates, as well as save and add new delivery addresses.

In order to register, you just need to enter your login, password and email or sign-in via your personal accounts in vk.com, facebook, or twitter. If you're already registered on Erarta's main website erarta.com, then your login details are valid here.


HOW TO ORDER A PAINTING REPRODUCTION

To order a reproduction, click on the desired work of art and you will be transferred to its full-screen image and our special order management programme.

You’ll be asked to make 3 simple steps —

  1. select the material
  2. select the size
  3. select the framing options — under frame (for a print on canvas) or a tube.

If you want to see how your reproduction will look in the interior, please click “view in the interior”.

If you haven't been able to find what you were looking for, the order management system didn't allow you to select some parameters or you'd like an extremely custom work with particular requests for our specialists, you can use the "SPECIAL ORDER" form and describe your requirements. Please make sure to leave your phone number — then a member of our staff will get in touch with you ASAP to clarify all matters and try to fulfil your custom order.

After choosing the correct parameters for your choice you can add the order to the cart, continue shopping or proceed to select delivery and payment methods.

In “My Cart” section you can:

  • check and modify your order;
  • change the number of the reproductions ordered;
  • enter a promo code (if you have one) for bonuses or discounts;
  • make an urgent order by choosing the “urgent order” option. Manufacturing of your order in this case will take up to 3 working days, and you will be charged extra 40%;
  • add your order to basket and proceed to the cart page
  • add your order to the cart and select other items

After finishing these steps, you can select delivery and payment options and proceed to purchasing.

The sum due to be paid is recalculated in every step, depending on selected parameters and the delivery method.


Please be aware that if you’re not registered and signed in on shop.erarta.com or erarta.com, all the information about your order will be lost after you close your browser.

You can track your order status by visiting your account section. We’ll also keep you posted on your order via email.

Production lead time

Standard production lead time is seven working days (our workshop is open every day, except Saturdays and Sundays).


TRACKING YOUR ORDER

Orders can be tracked by going into your account and then into “My Orders” section of it. You can track the change in order status or browse your history.