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To order a reproduction, click on the desired work of art and you will be transferred to its full-screen image and our special order management programme.
You’ll be asked to make 3 simple steps —
- select the material
- select the size
- select the framing options — under frame (for a print on canvas) or a tube.
If you want to see how your reproduction will look in the interior, please click “view in the interior”.
If you haven't been able to find what you were looking for, the order management system didn't allow you to select some parameters or you'd like an extremely custom work with particular requests for our specialists, you can use the "SPECIAL ORDER" form and describe your requirements. Please make sure to leave your phone number — then a member of our staff will get in touch with you ASAP to clarify all matters and try to fulfil your custom order.
Erarta online shop requires 100% advance payment of the order. The painting reproductions and gift are produced within 7 working days.
We ship anywhere in the world. We will deliver the order ourselves in Saint Petersburg and will make arrangement with well-tried transport companies for delivery in Russia and abroad.
You can select one of the following delivery options:
- Collect in person (Saint Petersburg)
Your order will be waiting for you at Erarta Museum, at the following address: 2, 29th line, Vasilyevsky Ostrov, Saint-Petersburg. You can collect your order any day from 10 am to 8:30 pm. The first cashier at the reception.
- Delivery by courier (Saint Petersburg)
Courier delivery in St. Petersburg within the ring road is usually provided the next business day after the courier receives the order. You will see the shipping cost once the order is placed. You can pay for the delivery together with your order.
If your order contains an original, a sculpture or an interior design object, only premium delivery is available which provides for insurance of the transported goods.
- Delivery by courier service (Moscow, Russia, international delivery)
Once you order is packed and ready to be delivered, the order status in “My Orders” tab in My Account page will change to “Order is ready”. Then, your order will be handed over to the delivery service. The courier will contact you to schedule delivery.
You can use the following payment methods:
- Cash and bank cards at the store (Saint Petersburg)
- Bank card online
- Services of Sberbank
- Bank transfer (to account) for legal entities
When you order from Erarta online shop, you can be sure that:
- You purchase art reproductions of the highest quality
- All the images are of value. The works from our collection were carefully selected by the qualified specialists of contemporary art
- You do not violate copyright. We have copyrights for all the images.
- You support Russian contemporary art, since all the revenues are invested back in the development of Erarta project
Since all our products are tailored for the Client according to the chosen parameters, there are certain limitations for return cases.
Please read them carefully!
We guarantee refund for a produced product, in case it fails to meet the given requirements. The Client has the right to return such product and receive money back or replace it with the item of proper quality, corresponding to the parameters of the previously issued order.
We do not guarantee refund (but we always try to do our best) for a manufactured product, if the colour gradation of the image, its elements or frame didn’t match the expected or if the Client didn’t like it or it didn’t suit the interior.
The right to return or to replace the goods does not apply to the goods of adequate quality. Moreover, the Client cannot refuse the product before it is received, and after receiving — only in the cases indicated above. We hope for your understanding.
You can add a “gift-wrap” option to the cart. The option becomes available when you order either a painting on stretcher or a framed artwork and costs 500 rubles. In this case, the work is wrapped with stylish Kraft paper and tied up with Erarta branded ribbon. The artwork is accompanied by the original card. In the comments about your order, you can write a message, which we will accurately reproduce on the card.
This option is available for the artworks on stretcher or with a frame.
All orders sent by transport companies are carefully packed to avoid damage during transportation.
We advise you to arrange additional insurance in the transport company for the large orders, fragile goods and original artworks sent abroad. The cost of this option is up to 1% of the order cost.